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General Agreement
Definitions
The terms used in these Terms and Conditions have the following meanings:
1.1. PASSWORD – a sequence of alphanumeric characters necessary to receive authorization in the process of obtaining access to the Account, set independently by the Customer during the Registration process.
1.2. CUSTOMER – a natural person with full legal capacity and, in the cases provided for by the generally applicable provisions – a natural person with limited legal capacity; a legal person or an organizational unit without legal personality to whom an act has granted a legal capacity, and which intends to conclude or has concluded a Sale agreement or an Agreement for the provision of Electronic service.
1.3. CONSUMER – a natural person for whom the conclusion of a Sale agreement or an Agreement for the provision of Electronic service is not directly related to its business or professional activity.
1.4. ACCOUNT (CUSTOMER ACCOUNT) – subpage in the Store, where data about, among other, the Customer’s Orders in the Online store are being collected.
1.5. PRODUCT – a movable available in the Online store which is a subject of the Sale agreement between the Customer and Seller.
1.6. REGULATIONS – these regulations of the Online store.
1.7. REGISTRATION – one-time action involving the creation of the Customer Account completed using the registration form provided by the Service Provider on the Store’s website.
1.8. ONLINE STORE (STORE) – the online store of the Service Provider available at www.lanqier.net through which the Customer can conclude a Sale agreement or an Agreement for the provision of Electronic service.
1.9. SELLER – Yichang Lanqier Garment Co., Ltd., Dongshi Industrial Zone, Zhijiang, Yichang City, Hubei Province, China, under the Uniform social credit code 914205830581193894, e-mail: contact@lanqier.net, telephone number: (+86) 717 4109041.
1.10 WEBSITE – the Service provider, Seller or Customer.
1.11 SALE AGREEMENT (AGREEMENT) – an agreement for the sale of a Product with seller and consumer.
1.12 ELECTRONIC SERVICE – a service provided electronically by the Service Provider via the Online store.
1.13 SELLER –Yichang Lanqier Garment Co., Ltd., Dongshi Industrial Zone, Zhijiang, Yichang City, Hubei Province, China, under the Uniform social credit code 914205830581193894, e-mail: contact@lanqier.net, telephone number: (+86) 717 4109041.
1.14 ORDER – the Customer’s declaration of intent aimed directly at the conclusion of the Product’s Sale agreement and determining its essential conditions.
General provisions
2.1. The provisions of these Regulations are not intended to exclude or limit any rights of the Customer who is also a Consumer available to him or her under mandatory provisions of the law. In the case when the provisions of the Regulations do not comply with the provisions mentioned above, the latter provisions shall apply.
2.2. The Regulations define the rules for the use of the Online store by the Customers.
2.3. These Regulations are regulate the conditions for the conclusion of Sale agreements in the Online store.
2.4. The Online store is run by Yichang Lanqier Garment Co., Ltd., Dongshi Industrial Zone, Zhijiang, Yichang City, Hubei Province, China, under the Uniform social credit code 914205830581193894, e-mail: contact@lanqier.net, telephone number: (+86) 717 4109041.
2.5. The Service Provider provides the following Electronic services via the Online store:
2.6. Customer account in the Online store;
2.7. The interactive form which allows Customers to submit orders in the Online store.
2.8. Newsletter
2.9. Minimum technical requirements necessary to interact with the ICT system used by the Service Provider: – A computer with Internet access; – Access to e-mail. – Recommended screen resolution of 1024 × 768 pixels; – Web Browser: Internet Explorer version 7.0 or above with enabled JavaScript and cookies; Mozilla Firefox version 3.0 or above with enabled JavaScript and cookies or Google Chrome version 8 or above.
2.10 The Customer is prohibited from delivering illegal content.
2.11 The Customer is obliged to provide data consistent with the facts.
2.12 The Customer is obliged to use the Online store in accordance with the law and morality, having regard for personal rights and intellectual property rights of third parties.
Provision of electronic services
3.1. The Service Provider undertakes to provide Electronic services in the Store under the conditions and within the limits laid down by these Regulations. Provision of Electronic services by the Service Provider is free.
3.2. Terms of concluding Agreements for the provision of Electronic services:
3.3. The Agreement for the provision of Electronic service consisting in keeping the Customer Account in the Online store is concluded at the time of Registration.
3.4. To complete the Registration, the Customer needs to provide the following data in the registration form: first and last name, address (street, house number, town and postcode), e-mail address, contact telephone number and Password.
3.5. The Agreement for the provision of Electronic service consisting in the provision of electronic interactive form that allows for submitting an Order in the Online store is concluded at the start of use of the above Service (adding a Product to the shopping cart).
3.6. The Agreement for the provision of Electronic service consisting in keeping Customer Account in the Online store is concluded for an indefinite period. The Agreement for the provision of Electronic service consisting in the provision of electronic interactive form that allows for placing an Order in the Online store is concluded for a limited time and terminates upon placing the Order.
3.7. Terms for terminating agreements for the provision of Electronic services:
3.8. The Customer may terminate the Agreement for the provision of Electronic service for an indefinite period at any time without giving reasons with 7-day notice period.
3.9. The Service Provider may terminate the Agreement for the provision of Electronic service for an indefinite period in case when the Customer objectively grossly or persistently violates the Regulations, in particular when the Customer provides illegal content. Violations must be objective and unlawful. The agreement may be terminated after at least one unsuccessful appeal to stop or eliminate violations with a set deadline has been made. In such a case, the termination shall enter into force 14 days after notice has been received.
3.10. Termination of the Agreement for the provision of Electronic service concluded for an indefinite period by either Party does not affect the rights or benefits acquired by the parties during the term of the agreement.
3.11. Notwithstanding the foregoing provisions, the parties may terminate the Agreement for the provision of Electronic service at any time by agreement of the Parties.
Terms of concluding Sale agreements
4.1. Advertisements, price lists and other information about Products quoted on the websites of the Online store, in particular their descriptions, technical and performance characteristics and price are an invitation to conclude an agreement within the meaning.
4.2. Price of a Product displayed on the Online store’s website is given in US dollar and contains all the components including VAT and customs duties. However, Products’ prices do not include delivery costs
4.3. Price of the Product displayed on the Online store’s website is binding at the time the Customer places the Order. This price will not change regardless of the price changes in the Online store which may arise in relation to individual products after the Customer has placed the Order.
4.4. In order to conclude a Sale agreement for the Product through an interactive form, please go to the Online store’s website, select the Product and place an Order using the interactive form based on the messages displayed to the Customer.
4.5. When placing an Order, the following data necessary to place the Order must be provided: full name, address (street, house number, town and postcode), contact telephone number, Product, quantity of the Product, place and manner of delivery of the Product, payment method.
4.6. The Order placed via the interactive form gets placed when the “PLACE ORDER” button is clicked.
4.7. After placing the Order, the Seller immediately (1) confirms its receipt which binds the Customer with his or her statement and (2) accepts the Order for execution – at this point the Sale agreement is concluded. Confirmation of the receipt of the Order and accepting it for execution takes place through sending the appropriate message to the electronic mail address (e-mail address) the Customer specified when placing the Order.
4.8. When placing the Order using the interactive form – until the submission of the Order – the Customer has the ability to alter the data entered in the form. To do this, the Customer should follow the prompts displayed on the screen and the information available on the Online store’s website.
Delivery
5.1. In the case of the conclusion of the Sale agreement, the seller will arrange the delivery within 7 working days when getting the order.
5.2. The Seller will deliver the Products according to the Customer’s choice by mail or a carrier indicated while placing the Order.
5.3. Delivery of Products is available on the territory of the Republic of China.
5.4. Shipping fee will be clearly indicated during the ordering process.
Payments
6.1. The Seller offers the following payment methods: Credit card, Paypal
Complaints procedure
7.1. Complaints for non-compliance of the Product with the Sale agreement
7.2. The Seller is liable towards the Customer who is a natural person and who purchases a Product for the purpose unrelated to professional activities or business for non-compliance of the Product with the Sale agreement to the extent specified.
7.3. Complaints for non-compliance of the Product with the Sale agreement can be submitted in writing to the address Room A5, Floor 4th, Yunjisuan Building, No. 57-6 Fazhan Road, Xiling District, Yichang City, Hubei Prvoince, China,443000.
or via e-mail at: es@miracle.baby. The Seller will address the complaint immediately, no later than within 14 days.
7.4. The Seller’s answer to the complaint will be sent to the address specified by the Customer or in any other manner provided by the Client (e.g. electronically).
7.5. The Seller informs that in the case of products covered by a warranty the rights in this respect should be exercised in accordance with the terms set out in the warranty card. The warranty on the product sold does not exclude, limit or suspend the rights of the Customer regarding the responsibility of the Seller for the Product’s non-compliance with the Sale agreement .
7.6 Complaints related to the provision of an Electronic service and other complaints related to the operation of the Online store
7.7. Complaints related to the provision of Electronic services and other complaints related to the operation of the Online store can be reported in writing to the address Room A5, Floor 4th, Yunjisuan Building, No. 57-6 Fazhan Road, Xiling district, Yichang City, Hubei Prvoince, China,443000.
or via e-mail to the following address: es@miracle.baby.
7.8. It is recommended to provide as much information and facts concerning the subject of the complaint in the contents of the complaint notification, in particular the type and date of occurrence of irregularities as well as contact information – this will facilitate and expedite the consideration of the complaint by the Service Provider.
7.9. The complaint will be considered by the Service Provider immediately, not later than within 14 days.
7.10. The Service Provider’s response regarding a complaint is sent to the e-mail address of the Customer specified in the claim notification or otherwise provided by the Customer.
The terms used in these Terms and Conditions have the following meanings:
1.1. PASSWORD – a sequence of alphanumeric characters necessary to receive authorization in the process of obtaining access to the Account, set independently by the Customer during the Registration process.
1.2. CUSTOMER – a natural person with full legal capacity and, in the cases provided for by the generally applicable provisions – a natural person with limited legal capacity; a legal person or an organizational unit without legal personality to whom an act has granted a legal capacity, and which intends to conclude or has concluded a Sale agreement or an Agreement for the provision of Electronic service.
1.3. CONSUMER – a natural person for whom the conclusion of a Sale agreement or an Agreement for the provision of Electronic service is not directly related to its business or professional activity.
1.4. ACCOUNT (CUSTOMER ACCOUNT) – subpage in the Store, where data about, among other, the Customer’s Orders in the Online store are being collected.
1.5. PRODUCT – a movable available in the Online store which is a subject of the Sale agreement between the Customer and Seller.
1.6. REGULATIONS – these regulations of the Online store.
1.7. REGISTRATION – one-time action involving the creation of the Customer Account completed using the registration form provided by the Service Provider on the Store’s website.
1.8. ONLINE STORE (STORE) – the online store of the Service Provider available at www.lanqier.net through which the Customer can conclude a Sale agreement or an Agreement for the provision of Electronic service.
1.9. SELLER – Yichang Lanqier Garment Co., Ltd., Dongshi Industrial Zone, Zhijiang, Yichang City, Hubei Province, China, under the Uniform social credit code 914205830581193894, e-mail: contact@lanqier.net, telephone number: (+86) 717 4109041.
1.10 WEBSITE – the Service provider, Seller or Customer.
1.11 SALE AGREEMENT (AGREEMENT) – an agreement for the sale of a Product with seller and consumer.
1.12 ELECTRONIC SERVICE – a service provided electronically by the Service Provider via the Online store.
1.13 SELLER –Yichang Lanqier Garment Co., Ltd., Dongshi Industrial Zone, Zhijiang, Yichang City, Hubei Province, China, under the Uniform social credit code 914205830581193894, e-mail: contact@lanqier.net, telephone number: (+86) 717 4109041.
1.14 ORDER – the Customer’s declaration of intent aimed directly at the conclusion of the Product’s Sale agreement and determining its essential conditions.
General provisions
2.1. The provisions of these Regulations are not intended to exclude or limit any rights of the Customer who is also a Consumer available to him or her under mandatory provisions of the law. In the case when the provisions of the Regulations do not comply with the provisions mentioned above, the latter provisions shall apply.
2.2. The Regulations define the rules for the use of the Online store by the Customers.
2.3. These Regulations are regulate the conditions for the conclusion of Sale agreements in the Online store.
2.4. The Online store is run by Yichang Lanqier Garment Co., Ltd., Dongshi Industrial Zone, Zhijiang, Yichang City, Hubei Province, China, under the Uniform social credit code 914205830581193894, e-mail: contact@lanqier.net, telephone number: (+86) 717 4109041.
2.5. The Service Provider provides the following Electronic services via the Online store:
2.6. Customer account in the Online store;
2.7. The interactive form which allows Customers to submit orders in the Online store.
2.8. Newsletter
2.9. Minimum technical requirements necessary to interact with the ICT system used by the Service Provider: – A computer with Internet access; – Access to e-mail. – Recommended screen resolution of 1024 × 768 pixels; – Web Browser: Internet Explorer version 7.0 or above with enabled JavaScript and cookies; Mozilla Firefox version 3.0 or above with enabled JavaScript and cookies or Google Chrome version 8 or above.
2.10 The Customer is prohibited from delivering illegal content.
2.11 The Customer is obliged to provide data consistent with the facts.
2.12 The Customer is obliged to use the Online store in accordance with the law and morality, having regard for personal rights and intellectual property rights of third parties.
Provision of electronic services
3.1. The Service Provider undertakes to provide Electronic services in the Store under the conditions and within the limits laid down by these Regulations. Provision of Electronic services by the Service Provider is free.
3.2. Terms of concluding Agreements for the provision of Electronic services:
3.3. The Agreement for the provision of Electronic service consisting in keeping the Customer Account in the Online store is concluded at the time of Registration.
3.4. To complete the Registration, the Customer needs to provide the following data in the registration form: first and last name, address (street, house number, town and postcode), e-mail address, contact telephone number and Password.
3.5. The Agreement for the provision of Electronic service consisting in the provision of electronic interactive form that allows for submitting an Order in the Online store is concluded at the start of use of the above Service (adding a Product to the shopping cart).
3.6. The Agreement for the provision of Electronic service consisting in keeping Customer Account in the Online store is concluded for an indefinite period. The Agreement for the provision of Electronic service consisting in the provision of electronic interactive form that allows for placing an Order in the Online store is concluded for a limited time and terminates upon placing the Order.
3.7. Terms for terminating agreements for the provision of Electronic services:
3.8. The Customer may terminate the Agreement for the provision of Electronic service for an indefinite period at any time without giving reasons with 7-day notice period.
3.9. The Service Provider may terminate the Agreement for the provision of Electronic service for an indefinite period in case when the Customer objectively grossly or persistently violates the Regulations, in particular when the Customer provides illegal content. Violations must be objective and unlawful. The agreement may be terminated after at least one unsuccessful appeal to stop or eliminate violations with a set deadline has been made. In such a case, the termination shall enter into force 14 days after notice has been received.
3.10. Termination of the Agreement for the provision of Electronic service concluded for an indefinite period by either Party does not affect the rights or benefits acquired by the parties during the term of the agreement.
3.11. Notwithstanding the foregoing provisions, the parties may terminate the Agreement for the provision of Electronic service at any time by agreement of the Parties.
Terms of concluding Sale agreements
4.1. Advertisements, price lists and other information about Products quoted on the websites of the Online store, in particular their descriptions, technical and performance characteristics and price are an invitation to conclude an agreement within the meaning.
4.2. Price of a Product displayed on the Online store’s website is given in US dollar and contains all the components including VAT and customs duties. However, Products’ prices do not include delivery costs
4.3. Price of the Product displayed on the Online store’s website is binding at the time the Customer places the Order. This price will not change regardless of the price changes in the Online store which may arise in relation to individual products after the Customer has placed the Order.
4.4. In order to conclude a Sale agreement for the Product through an interactive form, please go to the Online store’s website, select the Product and place an Order using the interactive form based on the messages displayed to the Customer.
4.5. When placing an Order, the following data necessary to place the Order must be provided: full name, address (street, house number, town and postcode), contact telephone number, Product, quantity of the Product, place and manner of delivery of the Product, payment method.
4.6. The Order placed via the interactive form gets placed when the “PLACE ORDER” button is clicked.
4.7. After placing the Order, the Seller immediately (1) confirms its receipt which binds the Customer with his or her statement and (2) accepts the Order for execution – at this point the Sale agreement is concluded. Confirmation of the receipt of the Order and accepting it for execution takes place through sending the appropriate message to the electronic mail address (e-mail address) the Customer specified when placing the Order.
4.8. When placing the Order using the interactive form – until the submission of the Order – the Customer has the ability to alter the data entered in the form. To do this, the Customer should follow the prompts displayed on the screen and the information available on the Online store’s website.
Delivery
5.1. In the case of the conclusion of the Sale agreement, the seller will arrange the delivery within 7 working days when getting the order.
5.2. The Seller will deliver the Products according to the Customer’s choice by mail or a carrier indicated while placing the Order.
5.3. Delivery of Products is available on the territory of the Republic of China.
5.4. Shipping fee will be clearly indicated during the ordering process.
Payments
6.1. The Seller offers the following payment methods: Credit card, Paypal
Complaints procedure
7.1. Complaints for non-compliance of the Product with the Sale agreement
7.2. The Seller is liable towards the Customer who is a natural person and who purchases a Product for the purpose unrelated to professional activities or business for non-compliance of the Product with the Sale agreement to the extent specified.
7.3. Complaints for non-compliance of the Product with the Sale agreement can be submitted in writing to the address Room A5, Floor 4th, Yunjisuan Building, No. 57-6 Fazhan Road, Xiling District, Yichang City, Hubei Prvoince, China,443000.
or via e-mail at: es@miracle.baby. The Seller will address the complaint immediately, no later than within 14 days.
7.4. The Seller’s answer to the complaint will be sent to the address specified by the Customer or in any other manner provided by the Client (e.g. electronically).
7.5. The Seller informs that in the case of products covered by a warranty the rights in this respect should be exercised in accordance with the terms set out in the warranty card. The warranty on the product sold does not exclude, limit or suspend the rights of the Customer regarding the responsibility of the Seller for the Product’s non-compliance with the Sale agreement .
7.6 Complaints related to the provision of an Electronic service and other complaints related to the operation of the Online store
7.7. Complaints related to the provision of Electronic services and other complaints related to the operation of the Online store can be reported in writing to the address Room A5, Floor 4th, Yunjisuan Building, No. 57-6 Fazhan Road, Xiling district, Yichang City, Hubei Prvoince, China,443000.
or via e-mail to the following address: es@miracle.baby.
7.8. It is recommended to provide as much information and facts concerning the subject of the complaint in the contents of the complaint notification, in particular the type and date of occurrence of irregularities as well as contact information – this will facilitate and expedite the consideration of the complaint by the Service Provider.
7.9. The complaint will be considered by the Service Provider immediately, not later than within 14 days.
7.10. The Service Provider’s response regarding a complaint is sent to the e-mail address of the Customer specified in the claim notification or otherwise provided by the Customer.
